RV Manufacturer Hit for $500,000 – Ep. 5.433


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An RV manufacturer was hit with a half million dollar verdict in Federal Court for a defective RV.

Lemon law claim outside of Michigan? See these guys!
https://www.thelemonlawattorneys.com/lehto/

http://www.lehtoslaw.com

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28 replies
  1. Ronald Burdge
    Ronald Burdge says:

    Thanks for the kind words, Steve. That Rv cost $130,000 and the family were the nicest couple. And you are right about what the factories always say and said here too! And the Jury in just 2hours called it right!

    Reply
  2. Dan R
    Dan R says:

    Speaking as a Dealership mechanic,retired (GM,BMW). Lemon Laws caused many of the "could not duplicate" reports you see from the mechanic. As soon as we tried some type of a repair this was acknowledgement of the problem. We could have some level of suspicion but we were always very aware of what even attempting some kind of blind repair meant. There never was very strong efforts from manufactures to get the mechanic to turn a blind eye. There are rules like "no upselling warranty work". Many consumer groups speak poorly about extended warranties. As a mechanic that primarily repaired interior trim,A/C,light line,electrical/electronics I liked cars where the owner had an extended warranty I could upsell anything I saw wrong. For the 1 "visit premium" I would write up all I found,including all those interior pieces that just did not look "new" anymore. Watch it, you can easily purchase a poor or close to worthless extended warranty.

    Reply
  3. Jason Brown
    Jason Brown says:

    I worked as an rv tech and omg! The quality is just god awful… I would get a trailer or motor Home that's only a few months old with all kinds of electrical or plumbing issues. I would see screws ran through pipes or wires causing shorts or leaks things not assembled correctly. I would have to actually reenginear something just to make it work. And the materials these things are built with is so cheap that within a year the unit is falling apart. Basically what's going on is there building these so fast no time is put in to quality control. I toured a factory once and it's no more than a sweat shop. People are actually running to and from their work stations with parts and what not. They have a weakly quota on how many units they get out and if the quota is met early then they get the rest of the week off paid.someone needs to step in and crack down on this. I feel sorry for the people that spend their good hard earned money on these pieces of Shit. I got sick of wrenching on shit so I moved on.

    Reply
  4. Glenn Bradshaw
    Glenn Bradshaw says:

    Well done Mr.Burdge… there is an epidemic of shoddy workmanship and deliberate deceit in the RV industry… people are investing their life savings believing that they will buy a well manufactured product and nothing could be further from the truth…. whatever happened to good American quality standards?

    Reply
  5. Willard Donnovan
    Willard Donnovan says:

    How about going on down to random corrupt "Bust up your family" cohort and see how productive men are treated for choosing marriage and or fathering children? Watch how they force kids to live with strangers. If you want a family wait till your retire and go to a third world country.

    Reply
  6. Andrew Fidel
    Andrew Fidel says:

    I just want throw a shoutout to the fine folks at Kamper City in Peninsula Ohio (between Akron and Cleveland), they've taken good car of me both during the initial sale, during the warranty period, and now for out of warranty work. Most recently I lost the cable that connects my truck to the RV for lights and brakes to road rash (cable is too long and it didn't stay where I wrapped it so it ground to nothing on the asphalt). They got me repaired and back on the road in under a week, amazing service for the peak of camping season. I know that the largest chain in this industry is definitely to be avoided, but there are still some quality independent dealers out there that will do everything in their power to satisfy the customer.

    Reply
  7. Powder River
    Powder River says:

    Yes Steve’s got this, and I just bought a small travel trailer last week brand new. This isn’t my first RV and I negotiated the price down to low, low numbers because I know that the coach will need work done to it when I get it home. I’ll say this the dealership I bought from isn’t on the ball with customer delivery it was the worst I’ve encountered, the technicians however were great, and they understood very quickly that my knowledge superseded the average buyer. I love camping hunting and fishing I drag these darn things into places that nobody wants to go or attempt to take their trailer so I put up with annoyances but it really takes a keen eye when choosing an RV noticing potential trouble while it’s sitting on the lot goes along way the sad part is that consumers shouldn’t have to be treated this way when warranty work happens. Thank goodness their are boutique RV manufacturers building quality trailers that put emphasis upon customer relations and repair.

    Reply
  8. me m
    me m says:

    RV's and swimming pools are the same… just keep throwing money at it. if you want to go camping just rent an RV the same way you rent a car . no hassles of ownership.

    Reply
  9. William Noll
    William Noll says:

    I own a 2003 Coleman (Fleetwood) Pop-Up Trailer and a 2004 Fleetwood Gearbox Toy Hauler. You need skills to own trailers! Just remember they were not built by carpenters or plumbers; and are an amalgam of low quality third-party parts. Add to that they bounce around and experience three-dimensional forces you probably don't feel in the Tow Vehicle. I bought mine cheap, never planning on returning to the dealer. I always carry a PEX repair kit (fittings, crimps, hose), spare roof vent cover, spare Power Distribution 'converter'. You have to baby the tires (because of time sitting). I could NEVER imagine living in one full time! And if you do buy one, BRIBE the parts guy into giving you a copy of the parts diagrams. For future reference.

    Reply
  10. Floyd R. Turbo
    Floyd R. Turbo says:

    About every 2 weeks my wife makes me go to Las Vegas to church with her. Every time I see a new burn spot on the side of the highway where a camper/RV caught on fire. Neighbor has a motor home. He says that you have to have the propane tank closed when you are driving it. I assume this is why so many of them catch on fire.

    Reply
  11. J Pol
    J Pol says:

    Steve.That's the way I try to buy all my cars. I've saved tens of thousands of dollars, probably over a hundred thousand, by buying one or two year old vehicles. A couple were even so new that I had to finish pulling the plastic from around the seats and door panels. My one stipulation is that the individual who turned it in was married and retired. Most salesmen can usually tell You that. You don't see to many old guys abusing their vehicles. They usually keep them extremely clean and they usually are pretty good at keeping up with the maintenance. Heck, those are usually the best traded in cars you'll ever buy. My wife- then friend, once showed me a traded in vehicle she was test driving and after seeing the compass mounted to the top of the dash, the radio set to AM 760 WJR and the mileage at half of what the average annual estimated mileage was supposed to be, I told her to buy it! Only little old men would put compasses on their dash. She drove that car for 12 years or more, until some plastic pump gears finally disintegrated and caused a collapsed lifter. Then she got rid of it. But she still talks about that car to this day. It was an early 80s Buick Lesabre v6 and she loved it. She will still tell you to this very day, the story of how she bought a 6 foot Christmas tree and brought it home in the trunk, with the trunk lid closed. Yea, old guys and old cars, Their Great! Jpol.

    Reply
  12. IcantSignIn
    IcantSignIn says:

    Yamaha had really crappy design prone to breaking in their "V-Stars". I had a 2008 1100. It had a "one way starter clutch" as part of the flywheel. It was supposed to keep the engine from going backwards. Other engines will do it but v-twins are very prone to a little "kick back" when you turn off the ignition. Pressure still on one cylinder. So when you turn off the V-Star you would hear a loud clack sometimes. It was prone to breaking and then you can't start the bike. Which really sucks when you're out in the middle of nowhere. If you're prone to riding a lot…a motorcycle warranty won't last 6 months due to mileage. It was $1500 to fix the starter on a $9000 bike. You have to tear the engine completely down to replace it. And it will happen over and over due to the design.
    No recall I guess because you can't technically be killed by a bike that won't start…although you may die depending on where it leaves you stranded.

    Reply
  13. not amouse
    not amouse says:

    This is actually afoul of common sense. Part of an RMA on the manufacturer's end should always be testing whether the product works before giving it back to the customer. If it can't be demonstrated to the customer to extend and retract before they leave, the so called repair should not be called a repair. What lemon law should be is that if the manufacturer can't repair it the first time and prove the repair, they should refund you.

    Reply
  14. Lynn H
    Lynn H says:

    Towing an RV made out of 1" x 1" steel tubing and luan plywood covered with 1/16" of fiberglass just isn't safe. The regulations on these vehicles need to be reviewed.

    Reply

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